Just to update that my Hotmail email accounts are still unsolved. It has taken longer than expected due to the time difference between Singapore & the US. The only way I'm communicating with the support team is by email.
Please be patient while I'm considering whether or not to deactivate the account altogether. I know that this has caused a lot of inconvenience to a lot of people in my network. I apologize to all of you.
I have concerned friends / contacts all the way from the UK asking me (by my mobile) if I'm all right. Yes, I am and I'm sorry I'm unable to reach out to each one of you on time with regards to the hacked email.
Please bear with me. Thanks and sorry again...